Microsoft Teams Room & Zoom Room Feature Matrix
Microsoft Teams Room & Zoom Room Feature Matrix
There are quite a few opinions on why Zoom or Microsoft Teams has the better UC platform including features, value, capabilities and security. I think we can all agree both UC platforms are iterating at lightning speed and the capabilities and value of each UC platform is tied to the end user’s business and functional needs. Below you will find a side by side feature list of the Zoom Room system running on a Windows PC and the Microsoft Teams Room system. To caveat this is focused on the capabilities from the room systems themselves not the individual UC clients.
What should you choose? Well that depends on the use cases and there are too many to list here. If you have a medical facility or field hospital where auto answer and FECC are requirements Zoom has you covered. Additionally, If you're looking for a turn key video solution with native applications that have highly customizable features in regards to security and a plethora of Audio, Video, Content options Zoom is also a great fit.
If you subscribe to M365, Teams is already included which means you need to weigh the costs, functionality and feature set of introducing a separate UC platform outside of M365. Microsoft Teams platform is extremely extensible with Bots, Wiki's, Graph API and Crestron provides room controls and automation to the MTR through API integrations with our Pageflip. Teams is also built with the principal of least privilege and security throughout the platform that requires minimal administrative configuration.
I love both these platforms as they solve business challenges for my customers, and they drive each other to be better.
I am sure everyone has an opinion and feel free to leave comments on the topic. In the meantime, here is the fluid feature matrix base specifically on room functionality. If you see anything wrong or have additions let me know and I will update the list:
If you subscribe to M365, Teams is already included which means you need to weigh the costs, functionality and feature set of introducing a separate UC platform outside of M365. Microsoft Teams platform is extremely extensible with Bots, Wiki's, Graph API and Crestron provides room controls and automation to the MTR through API integrations with our Pageflip. Teams is also built with the principal of least privilege and security throughout the platform that requires minimal administrative configuration.
I love both these platforms as they solve business challenges for my customers, and they drive each other to be better.
I am sure everyone has an opinion and feel free to leave comments on the topic. In the meantime, here is the fluid feature matrix base specifically on room functionality. If you see anything wrong or have additions let me know and I will update the list:
Invite Capabilities
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Invite by contacts
|
Yes
|
Yes
|
Invite by email
|
Yes
|
Yes
|
Invite by Phone
|
Yes
|
Yes
|
Invite by room system
|
Yes
|
Yes
|
Invite room with desktop
client
|
Yes
|
Yes
|
Invite room with mobile
client
|
Yes
|
No
|
Microsoft Teams
Room
|
Zoom Room
|
|
Check-in
|
Yes1
|
Yes
|
Release room
|
Yes1
|
Yes
|
Delete current meetings for no shows
|
Yes1
|
Yes
|
Calendar Integration
Support
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Exchange
|
Yes
|
Yes
|
Modern Authentication
Support
|
Yes
|
Yes
|
O365 Exchange
|
Yes
|
Yes
|
Google Calendar
|
No
|
Yes
|
Microsoft Teams
Room
|
Zoom Room
|
|
Join a Scheduled meeting
|
Yes
|
Yes
|
Start an Instant meeting
|
Yes1
|
Yes
|
Start or Join a meeting with a
password
|
Not Applicable3
|
Yes
|
Start a meeting by inviting a room
system
|
Yes
|
Yes
|
Start/Join a telephone only meeting
|
Yes
|
Yes
|
Start/Join via Proximity Bluetooth
Detection with auto answer
|
Yes
|
No
|
Join a 3rd party VaaS Bridge
|
Yes (Through provider gateways)
|
Yes (Through provider gateways)
|
Join a meeting by vanity URL
|
No
|
Yes
|
Conference Passwords
|
Not Applicable3
|
Yes
|
Require password for Participants
joining by Phones
|
No4
|
Yes
|
Embed password in meeting encrypted
for One Touch Join
|
Not Applicable3
|
Yes
|
Virtual Lobby Permit/Deny entry
|
Yes
|
Yes
|
Start a feedback test meeting from
Room device
|
No
|
Yes
|
Dial into a third-party SIP/H.323 Bridge
|
Yes2
|
Yes
|
Leave meetings automatically if
everyone else has left
|
Yes
|
No
|
Automatic Start and stop of scheduled
meetings based on Calendar
|
No
|
Yes
|
End of meeting feedback
|
Yes
|
Yes
|
1 Start an
instant meeting from MTR can be through the proximity join feature or by
inviting one or more participants to the meeting
2 MTR system
will leverage the SIP URL dialing feature, but it is dependent on third party VaaS
service to support an ICE/Turn proxy.
3 Modern Authentication
and Authorization is provided for the room credentials, eliminating the need
for additional meeting passwords for internal
participants. Lobby controls prevent
unauthorized users that have not been invited attempting to join.
4 Only the
host ost meeting pin code is required to join as the leader. Use case is also not applicable as the
account credentials are protected using
Modern Authentication and the device is
internal to the organization. User can
simply turn video off when joining a call.
Microsoft Teams Room
|
Zoom Room
|
|
Meeting History with meeting ID
|
Yes
|
Yes
|
Meeting history with Vanity URL
|
NA
|
Yes
|
Phone Capabilities
|
||
Microsoft Teams Room
|
Zoom Room
|
|
PSTN calling with Phone
system License
|
Yes
|
Yes
|
Bring your own DID
(Carrier)
|
Yes (Direct Route)
|
Yes (Third Party SIP Proxy
support)
|
Escalate P-to-P PSTN call
into a conference call on MCU
|
Yes
|
Yes
|
One click join 3rd
party meeting on same platform
|
Yes
|
Yes
|
One click join 3rd
party meeting on different platform
|
Roadmap
|
Yes
|
SIP P-to-P call on same
platform
|
Yes
|
Yes
|
SIP P-to-P call from
native room device to SIP standard based endpoints
|
Yes1
|
Yes
|
Add multiple pstn and sip
participants
|
Yes
|
Yes
|
Room device Auto Answer on
received call
|
No
|
Yes
|
Call Transfer
|
No
|
Yes
|
Multi-protocol support
|
Yes
|
Yes
|
Display call history
|
No
|
Yes
|
Display sharing key
during phone call
|
Not Applicable
|
Yes
|
Audio Capabilities from Room device
|
||
Microsoft
|
Zoom
|
|
Auto mute/unmute
|
Yes
|
Yes
|
Mute one participant
|
Yes
|
Yes
|
Mute all
|
No
|
Yes
|
Unmute participant from
Room device
|
No1
|
Yes
|
Mute on entry
|
Yes (automatic after 5th
participant)
|
Yes
|
Toggle participants'
ability to mute/unmute
|
No1
|
Yes
|
Prompt or muted mic icon
to unmute when speaking or spotlighted
|
Yes
|
Yes
|
Unmute screen confirmation
|
Yes
|
Yes
|
Software audio processing
|
Yes (Always on)
|
Yes
|
Reduce excessive
reverberation
|
Yes (Always on)
|
Yes
|
Background AI noise suppression
|
In TAP Preview
|
No
|
Save/restore manually
selected speaker volume
|
No
|
Yes
|
Change speaker volume in
current meeting only
|
Yes
|
Yes
|
Support for Multiple XML
Mic’s natively in software
|
Yes2
|
Yes
|
Support for Multiple XML
Mic’s with a Crestron DSP integration
|
Yes2
|
Yes
|
Multi XLR microphone
support
|
Yes2
|
Yes
|
Echo audio test
|
No
|
Yes
|
Daily audio device test
option
|
No
|
Yes
|
Microphone test
|
No
|
Yes
|
Microphone array
|
Yes
|
Yes
|
Audio log
|
Yes
|
Yes
|
Audio AI music scene
detection
|
No
|
Yes
|
Reduce noise suppression
distortion for music
|
No
|
Yes
|
Estimate reverberation
strength during echo test
|
No
|
Yes
|
Reduce gain when input
level is too high
|
Not configurable
|
Yes
|
Support for Dante virtual
microphones
|
Roadmap
|
Yes
|
1Option not available due to risk of exposing Personal Identifiable
Information
2Certified DSP required
Video Capabilities
|
||
Microsoft
|
Zoom
|
|
Auto start/stop video
|
Yes
|
Yes
|
Auto Answer on incoming call
|
No
|
Yes
|
Far end camera control
|
No
|
Yes
|
Near end camera control
|
Yes1
|
Yes
|
Enable/disable camera mirroring
|
No
|
Yes
|
Switch camera
|
Yes2
|
Yes
|
Switch more than two
cameras
|
Yes2
|
Yes
|
Show/hide self view
|
No
|
Yes
|
Show/hide non-video
participants
|
No
|
Yes
|
Spotlight Video
|
No (only from Teams Client)
|
Yes
|
Pin Video
|
No (only from Teams Client)
|
Yes
|
Choose display to pin video
to
|
No
|
Yes
|
Camera preset
|
Yes1
|
Yes
|
Default positioning on
meeting start with intelligent camera
|
Yes1
|
Yes
|
Auto-framing when meeting
starts with intelligent camera
|
Yes1
|
Yes
|
1080p video and video
share
|
Yes
|
Yes
|
Turn on camera regardless
of meeting settings or policies
|
No3
|
Yes
|
1Local Camera Control is provided with the Creston pageflip
integration
2Requires
Crestron USB/HDMI switcher
3Policies are dictated by the Policies assigned to the Host. User
can’t override settings configured at a higher administrative level
Content Sharing
Capabilities
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Wired HDMI capture
sharing
|
Yes
|
Yes1
|
Direct sharing with
sharing key
|
No
|
Yes
|
Ultrasonic Direct Sharing
|
No
|
Yes
|
Wireless sharing via web client
|
Yes
|
Yes
|
Desktop/Mobile App
sharing
|
Yes
|
Yes
|
Encrypted Content sharing
|
Yes
|
Yes
|
Airplay Sharing
|
Yes2
|
Yes2
|
Miracast
|
Yes2
|
Yes2
|
Share secondary Camera attached
to Room system
|
No
|
Yes
|
Share Content Camera (Digitize
an analog whiteboard) as content.
|
Yes
|
No
|
Share mobile phone Camera
in companion mode
|
Yes
|
No
|
Multiple simultaneous content
shares
|
Yes3
|
Yes
|
Include audio in content
share
|
Yes
|
Yes
|
Include audio in
simultaneous share
|
No
|
Yes
|
Local Content share only
|
Yes
|
Yes
|
Shared companion digital
touch whiteboard
|
Yes4
|
Yes
|
View Uploaded PowerPoint
|
Yes
|
No
|
Display watermark while
sharing
|
No
|
Yes
|
Display watermark with
video
|
No
|
Yes
|
1 Available with the Crestron UC Engine 'Crestron HD-CONV-USB-200' or other HDMI to USB Converter for other PC solutions.
2 Crestron Airmedia required if using a Windows PC or Crestron Flex
UC engine
3 Crestron Airmedia firmware updates will enable two concurrent
shared content streams. Other 3rd party solutions available if they support hot sync.
4 Bidirectional whiteboard annotation if whiteboard is shared from
the Teams client. Also, Surface Hub companion mode coming soon
allowing Surface Hub to be content Source for
the MTR
Microsoft Teams Room
|
Zoom Room
|
|
Gallery View
|
Yes
|
Yes
|
Speaker View
|
Yes
|
Yes
|
Thumbnail view
|
Yes
|
Yes
|
Floating Video Control
|
No
|
Yes
|
Swap Content screens before meeting
|
Yes
|
Yes
|
Swap content screen in meeting
|
No
|
Yes
|
Gallery view video across two or more
screens
|
No
|
Yes
|
Number of video feeds displayed
|
3x3 or 9
|
7x7 or 49
|
Additional video feeds
|
No
|
7x7 or 49 per page up to 1000 participants.
|
Support for dual screens
|
Yes
|
Yes
|
Support for triple screens
|
Yes1
|
Yes
|
Support for front of room Touch Display
Controls
|
No
|
Yes
|
Display Calendar on Display
|
No
|
Yes
|
Chat features
|
||
Microsoft Teams Room
|
Zoom Room
|
|
View public chat
|
Yes1
|
Yes
|
Option to enable/disable
chat notifications
|
No
|
Yes
|
Receive and display
Dropbox/OneDrive/Google drive files
|
No
|
Yes
|
View Chat history from UC
desktop client
|
Yes
|
Yes
|
1 Only available for Skype For Business meetings.
Closed Captioning
features
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Closed Captioning support
|
Yes
|
Yes
|
Enable/Disable CC from
room device
|
No
|
Yes
|
Adjust CC font size
|
No
|
Yes
|
Manually have a person
type the CC of the audio.
|
No
|
Yes
|
Integrate third party CC
through API
|
No
|
Yes
|
Recording capabilities
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Start Recording from Room
device
|
No
|
Yes
|
Stop Recording from Room
device
|
No
|
Yes
|
Auto recording
|
Yes
|
Yes
|
Allow Attendee to record
|
No
|
Yes
|
Cloud Recording for
instant Meetings
|
Yes
|
Yes
|
Recording Reminder
|
Yes
|
Yes
|
Multiple audio
notifications of recorded meeting
|
No
|
Yes
|
Request email address
when recording starts
|
No
|
Yes
|
Third Party Meeting Join
|
||
Microsoft Teams Room
|
Zoom Room
|
|
WebEx
|
No
|
Yes2
|
GoToMeeting
|
No
|
Yes2
|
Skype For Business
|
Yes
|
Yes2
|
Microsoft Teams
|
Yes
|
Yes2
|
Bluejeans
|
Yes1
|
Yes2
|
Zoom
|
Yes1
|
Yes
|
Google Hangouts
|
No
|
Yes3
|
One Touch Join Native
|
Yes
|
Yes
|
One Touch Join parsing
for 3rd Party conference
|
No
|
Yes
|
One Touch Join for Teams,
Webex, and Zoom meetings without Video Interop Gateway
|
2H/2020
|
2H/2020
|
1 Dial a SIP URI via Skype For Business Edge services into
BlueJeans, Zoom and other platforms that support ICE/Turn Proxy.
2 Third Party
interop services required: Polycom RealConnect, Pexip, Webex CMR, GTM
InRoomLink.
3Join Google Hangouts
meeting with Audio only.
Touch Capabilities
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Toggle touch functionality
|
No
|
Yes
|
Dual touch Displays
|
No (Only for whiteboard functionality)
|
Yes
|
Multi-page whiteboard
|
No
|
Yes
|
Auto populate contacts
when saving a whiteboard
|
No
|
Yes
|
Send whiteboard to
internal contacts only
|
No
|
Yes
|
Save a multipage
Whiteboard as a single PDF
|
No
|
Yes
|
Auto-hide annotation bar
during screen share
|
No
|
Yes
|
Meeting Participants
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Sort participants list
|
Yes
|
Yes
|
Large meeting support
|
Yes
|
Yes
|
Large meeting support
optimization
|
Yes
|
Yes
|
Digital Signage
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Digital Signage
|
Yes1
|
Yes2
|
Split Screen layout
|
Yes1
|
Yes2
|
1 Requires Crestron DM
2 Use
Crestron DM for more options and control across network.
Microsoft Teams Room
|
Zoom Room
|
|
Meeting alert before meeting
|
No
|
Yes
|
Meeting alert during meeting
|
No
|
Yes
|
Auto start/end meting alert
|
No
|
Yes
|
Free user host time limit alert
|
No time limits
|
Yes (40 minutes)
|
Webinar/Live Events
Participation from Meeting Room
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Join a Webinar/Live event
|
Yes1
|
Yes
|
Promote to panelist
|
No
|
Yes
|
Make participant view
only
|
No
|
Yes
|
Side by side mode –
Speaker + Content view
|
No
|
Yes
|
1 Join from MTR
through Proximity join feature from the Teams client
Other Misc. Features
|
||
Microsoft
|
Zoom
|
|
Energy Saving
|
Yes
|
Yes
|
CEC
|
Yes
|
Yes1
|
Show black Screen
|
No
|
Yes
|
Voice command
|
Roadmap with Cortana
|
Yes
|
Background image
|
No
|
Yes
|
Remote Management
|
Yes
|
Yes
|
Instant Messaging
Presence
|
Yes
|
Yes
|
Zoom Room Crestron
Automation API support
|
Yes
|
Yes
|
Multiple Language support
|
Yes
|
Yes
|
Raise Hand
|
No (Teams Client only)
|
Yes
|
Usage Tracking
|
Yes
|
Yes
|
Waiting Room /Lobby
|
Yes
|
Yes
|
Room environmental
controls through Crestron
|
Yes
|
Yes
|
Multiple Controllers or
Scheduling displays for one Room
|
Yes
|
Yes
|
Rename Cameras
|
No
|
Yes
|
Display number of
participants not on screen
|
No
|
Yes
|
Microsoft Teams Room
|
Zoom Room
|
|
Enhanced Logging
|
Yes
|
Yes
|
Send Problem Reports
|
Yes
|
Yes
|
Room Health Status Notifications
|
||
Microsoft Teams Room
|
Zoom Room
|
|
Avoid Bluetooth audio Device
|
Yes1
|
Yes
|
Audio Device quality
issues
|
Yes1
|
Yes
|
Controller disconnected
|
Yes1
|
Yes
|
High CPU usage
|
Yes1
|
Yes
|
Low network bandwidth
|
Yes1
|
Yes
|
Offline status
|
Yes1
|
Yes
|
Display disconnected
|
Yes1
|
Yes
|
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